Issue

How to upgrade EFT.

Solution

Comprehensive Upgrade Information:

Please consider the following info when upgrading, not all will apply to your unique situation, so gleam what is applicable to you. 

You may only upgrade two versions at a time, versions, in this case, will refer to the second numerical character in the software designation. i.e., you can upgrade from (7.0.X to 7.2.X to 7.4.X). 

There are some caveats when upgrading to later versions you should be aware of. For example, the new SFTP library will be used in version 7.4.11 and later noted at (1) in the second article linked below. 

Upgrading to 7.4.13.15 is also recommended before making the move to version 8.0.X. 

Once on 7.4.13.15 we recommend moving to a version pre-8.0.4.27, in other words (v8.0.0.38 or 8.0.1.4 or v8.0.2.23) before making the jump to v8.0.4.27 then to v8.0.6.18 and then to v8.0.7 as this was a major release with several changes to the software, from v8.0.7 you can then go to our latest version. 

In case it’s helpful, I have attached links to documentation regarding the upgrade procedure for EFT, copying an EFT config for express, the system requirements and links to obtain the installers below (be sure to note the system requirements for each version as the supported operating systems change as you upgrade to the newer version). 

If you are upgrading from a version that is pre-7.4.11.x and are looking to utilize newer ciphers you will need to complete the process outlined in article two below of exporting your SSH keys and converting them to Open SSH (see (2): Use PuTTY to Convert to Open SSH, follow steps below) before you move beyond 7.4.11.X, or make all new keys with the new library.

(1) - It is also important to note that once you upgrade to 8.0.6.X or beyond you will not be able to use the legacy SFTP/SSH library. Also, if you are moving from version 7 to version 8, we will need to convert your licensing key and once you get to 8.0.7 you will have to manually register (see (3)) the serial numbers and provide us with info generated by EFT in a (.txt) file after step 4 in the manual reg process found below.

• What’s new in EFT v8.1 https://hstechdocs.helpsystems.com/manuals/globalscape/eft8- 1/whatsneweft.htm

• System Requirements for v8.1 https://hstechdocs.helpsystems.com/manuals/globalscape/eft8-1/mergedprojects/install/system_requirements_for_server.htm

• Upgrading to v8.1 https://hstechdocs.helpsystems.com/manuals/globalscape/eft8-1/mergedprojects/install/upgrading.htm

• Upgrading from v7.x to v8.0.6x https://kb.globalscape.com/Knowledgebase/11194/Upgrading-EFT-v7x-806

• Current and Legacy Installers https://portal.globalscape.com

• Migration of Servers https://kb.globalscape.com/Knowledgebase/10359/Moving-Secure-FTP-Server-from-one-server-computer-to-another-server-computer

(2) -

• 1. Run the puTTygen program.

• 2. Click Load.

• 3. Select your private key that ends in (.ppk) and then click Open.

• 4. Click the Conversions menu option.

• 5. Click Export OpenSSH key.

(3) - How to perform the registration manually. Modification of the Host file may be necessary to force offline registration (See Example on the last page).

1. Complete registration information as usual.

a. Serial number

b. Registered to information on the following page

2. Choose the option to email a registration request.

a. Ignore any message that says could not find mail software

b. This action is to copy information into the clipboard

3. Open a text editor.

4. Paste into the new blank text document.

5. The first line should say something about emailing, delete it.

6. Save this document and transfer it to a machine that has internet access.

a. Can also be done if you are able to copy and paste between machines.

7. Copy the information from this document and paste it into the form found at this location: http://globalscape.com/register/

8. Choose the Register Me button.

9. This will either download a file or output the information within the browser depending on the browser that you use.

a. If it is in the browser, copy this and paste it into a new blank text document.

10. Make sure that this saves as a .reg file and move it back to the server.

11. With the service not running, right-click and merge the key.

12. When you start the service and site, it should be registered.

13. Repeat these steps for any additional module that needs to be registered.

Please Note that the version listed below are supported by the following Windows Server OS:

• v7.4.13.15 will support 2012 R2 and 2016

• v8.x will support 2016 and 2019

• v8.0.7.4 will support 2016 and 2019

• v8.1.0.9 will support 2016, 2019, and 2022