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Both MOVEit Automation Nodes are Primary

How ti fix tasks duplication when both nodes are running as primary.

Written by Helder Vieira

Updated at September 28th, 2023

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    Vendor - Specific
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When both nodes are running as primary, it generally means there is a misconfiguration with MOVEit Automation failover on both nodes. 

To fix this, please follow these steps:

  1. Turn off MOVEit Automation services on both nodes.
  2. Open the mmc and add the local users and groups snap-in.
  3. Make sure the automation failover user is not locked out on either node.
  4. If the password for the automation failover user is unknown, right-click on the user and reset it on both nodes.
  5. Open the MOVEit Automation Config Utility and go to the Failover tab.
  6. Make sure that all of the settings on the Failover tab are correct, replacing the password with the new password (if applicable).
  7. Start up the primary node and wait until an admin user can log in, then start the secondary node. 
primary automation nodes

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